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Operation Symphony
In Development, Evolved
Evolved to NOA
An event-driven orchestration layer that unifies every app’s actions—chat, voice, UI interactions and backend events—into a single, action-able workflow, so you can compose, monitor and automate cross-app processes with ease.
The Gap
A proliferation of isolated cloud apps and event streams leads to integration bottlenecks, poor visibility, and missed opportunities for real-time coordination.
Introducing
Cross-app event orchestration layer
Symphony tears down integration barriers so that no matter how many point solutions you run, all actions stay in perfect harmony—driving efficiency and visibility across the entire stack.
Core functionality
Captures chat, click, voice, UI, and backend events
Streams them into a user-level SOT event store
Propagates updates back to each application via connectors
Powers cross-app automations and live status dashboards
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